Tiger Lily Day Nursery

A familiar key person and play shaped around children's interests give Tiger Lily Day Nursery its character, but a later safeguarding notice is the decisive consideration for families. This Hayley Green setting has capacity for 60 children, accepting ages from three months to five years. Its everyday care model links developmental observations with practical help at mealtimes, nappy changes and potty training.

At its March 2024 inspection, Ofsted rated the nursery Good, judged safeguarding effective and found that children with special educational needs and/or disabilities received coordinated support and made good progress. Those judgements belong to that visit. On 30 July 2026, Ofsted issued a welfare requirements notice following a regulatory visit that identified failures involving safeguarding notifications, recruitment, staff suitability, records and leadership oversight, with actions due by 14 August 2026. That later position must carry substantial weight in a childcare decision.

Full days, mornings and afternoons provide different attendance options. The booking rules matter as much as the hours: families must commit to at least two full days or four sessions.

Rooms and Ages

Our Baby Rooms, Our Toddler Room and Our Pre-school Room identify the nursery's stages of provision. The whole-setting age range runs from three months to five years; these room labels describe the stages rather than fixed room-by-room age boundaries.

Learning and Activities

The early years foundation stage provides the framework for children's learning, development and care: play and everyday routines support communication, physical development and increasing independence. The clearest examples of how this worked here come from March 2024.

In March 2024, a caterpillar story became a starting point for conversation, prediction and creative work. Children joined repeated phrases, made dough caterpillars and printed butterflies using potatoes and paint. This connected listening and language with small hand movements, rather than leaving the story as an isolated reading activity.

Communication also ran through ordinary interactions. In March 2024, staff introduced words while talking with babies, drew older children into conversations and used songs and rhymes across the ages. Practical independence had a place too: children poured water for friends, selected resources and helped clear away after play.

The daily enhancement charge covers Multi-skills and gross motor development sessions as separate items, along with outings, baking materials and resources for Parent Workshops. These are separately charged additions to childcare. Their practical value lies in the activities and materials they support, rather than the programme names alone.

Outdoor and Community Life

In March 2024, outdoor play continued in different weather, including puddle play after rain. A water tray gave children opportunities to fill and empty containers, while tyres and wooden beams supported older children's balancing. The physical equipment matters: it gives movement and exploration concrete forms beyond sitting at an activity table.

Learning was not consistently sustained throughout the day. In March 2024, children sometimes disengaged between activities or when materials ran short. Improving those transitions and replenishing resources was an identified priority, making the organisation of play a useful point to explore during a visit.

Relationships and Communication

Every child has a key person responsible for both daily care and developmental observations. Feeding, changing and potty training sit within that relationship, giving families an identifiable practitioner who connects personal care with learning.

Communication diaries, notice boards and conversations keep parents involved. In March 2024, families also received care updates through two electronic apps and discussions at collection. The improvement priority was more specific than simply increasing contact: parents needed fuller developmental information so they could extend learning at home. A care update and an explanation of a child's next learning step serve different purposes.

Settling sessions are arranged two weeks before a child's start date. That creates a planned introduction before regular attendance begins, alongside the ongoing key-person relationship.

Inclusion and Wellbeing

In March 2024, support for children with additional needs involved parents and other professionals working towards shared targets. Activities were planned around those targets, connecting the child's nursery experiences with the wider support around them.

The July 2026 notice changes the safeguarding context. A notification on 20 July concerned allegations of serious harm or abuse; the subsequent visit on 29 July established that an earlier allegation had not been notified as required. The notice required improvements to recruitment checks and references, recognition and referral of concerns, safeguarding records, leadership oversight and liaison with safeguarding partners. These were requirements for corrective action, not routine recommendations.

Sessions and Attendance

The address is 25 Lutley Lane, Hayley Green, Halesowen, B63 1EH. Opening hours are 7.30am to 6pm, Monday to Friday, and the nursery operates for 51 weeks of the year.

A full day runs from 7.30am to 6pm; morning attendance runs from 7.30am to 1pm, and afternoons from 1pm to 6pm. The full-time pattern covers Monday to Friday. Half-day bookings are also part of the fee structure.

The minimum commitment is two full days or four sessions, and booked sessions cannot be exchanged for other sessions. Cancelling a placement or changing the reservation requires at least one calendar month's notice. These terms favour a predictable weekly arrangement rather than attendance that changes frequently.

Fees are paid monthly in advance by standing order, on the first of the month. Illness and holidays do not qualify for refunds. A non-refundable administration charge accompanies the completed registration form. Contact is through the nursery's contact form, telephone or email.

Funding and Paid Extras

Funded childcare includes Time for Two's, the universal 15-hour entitlement for three- and four-year-olds, the extended 30-hour entitlement and Working Family Funding from nine months. Delivery depends on the entitlement: Time for Two's is normally term-time, while the other schemes offer term-time or stretched arrangements, with funded hours generally spread across the nursery's 51-week operating year.

Private hours beyond the funded allocation are charged separately. Meals carry their own charge, including on funded days, and morning bookings cover breakfast and lunch while afternoon bookings include snacks and a light tea. The enhancement charge also applies during funded attendance; families unable to cover those charges because of personal circumstances can discuss them with management.

Funded-only attendance days are not guaranteed to remain fixed: the pattern can change with at least two weeks' notice. The funded academic year runs from September to August, and entitlement for a child starting partway through that year is allocated proportionately to the remaining funded weeks. The funding and charge terms explain the structure.

• Safeguarding action. The 30 July 2026 welfare requirements notice required corrections by 14 August 2026 across recruitment, reporting, records and oversight. Before committing, ask for the subsequent regulatory outcome and how those requirements have been addressed.
• A fixed weekly commitment. Attendance requires at least two full days or four sessions, booked sessions cannot be swapped, and reservation changes require a calendar month's notice. Compare these terms with the flexibility your working week needs.
• Learning between activities. March 2024 improvement priorities covered children's engagement during transitions and fuller developmental communication with parents. During a visit, explore how resources are replenished and how families receive usable next steps for learning.
• Funded attendance and extras. Meals and enhancements remain separately charged on funded days, and funded-only attendance patterns can change with two weeks' notice. Ask for a written breakdown covering your entitlement, private hours, charges and arrangements for nappies and wipes.

Tiger Lily suits families seeking either full-day attendance or a regular morning or afternoon pattern, provided they can accommodate the minimum booking commitment. The key-person model connects care and development, while the March 2024 examples show stories, practical independence and outdoor movement forming part of children's experiences.

The later safeguarding notice is the central reservation. A decision should turn on the subsequent regulatory outcome and the nursery's response to those requirements, alongside whether its booking and funded-attendance terms fit family life.