Day nursery

Soul Nursery

Heartsease Lane, Norwich, NR7 9NT·Norfolk council·Ofsted URN: EY461424
Full day care
3 months to 5 years
65 places
14 childcare staff
Registered 3 May 2013
Early Years Register
FMS Inspection Score
Good
7/10
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Last reviewed: October 2026 · Inspection data and key information above update regularly, however, this review below is refreshed bi-annually and may not reflect recent changes. Contact the nursery directly to confirm current arrangements. If you spot anything outdated or inaccurate, please let us know.

Soul Nursery

At a Glance

Prayer, Bible stories and large gardens give Soul Nursery a clear identity: Christian childcare with space for outdoor play, welcoming children from every background. Its purpose-built premises also share a site with a cafe, soft play area and social supermarket. The faith element is part of daily life, rather than an occasional celebration.

On Heartsease Lane in Norwich, the nursery accepts children aged 3 months to 5 years and has capacity for 65 children. At its 19 October 2022 inspection, Ofsted judged it Good overall and found safeguarding effective. That judgement is a dated assessment, while the current offer includes gradual settling, age-linked learning goals and support with changes between rooms.

Morning and afternoon sessions sit alongside an early start and additional care options. This gives families more than a single attendance pattern to consider.

The Nursery Experience

Rooms and Ages

Animal names mark the stages in the curriculum. Lion Cubs covers 0–2 years, with an emphasis on relationships, shared toys and joining familiar routines; Jaguars, for 2–3 years, develops emotional expression and participation in play with others. These are useful, everyday milestones: becoming comfortable alongside another child matters before more complicated cooperation is expected.

Zebras, for children aged 3, emphasises confidence in seeking adult help and taking turns; Giraffes, for 3–4 years, develops confidence in conversation, empathy and understanding routines. The progression makes the social expectations at each stage tangible. It also gives parents a vocabulary for discussing their child's next steps, rather than reducing preparation for school to letters and numbers.

Learning and Activities

The EYFS provides the framework for learning, development and care, with children learning through play and working towards age-related goals. Soul Nursery's curriculum organises these goals around relationships, physical development, communication, literature, maths, understanding the world and imagination. Its Christian character sits alongside that learning framework.

The practical goals are concrete. Lion Cubs works towards spoon-feeding and confident walking, while Jaguars develops independence with coats, shoes and toileting. For Zebras, books, shapes and imaginative play sit alongside growing independence; Giraffes moves towards recognising a child's own name, connecting numbers with quantities and adding a storyline to pretend play. These are learning aims, rather than a promise that every child will reach each milestone at the same point.

In October 2022, activities included painting on foil, experimenting with pipettes and searching through shaving foam for hidden objects. Those examples show different ways of exploring materials: making marks, testing how water moves and using touch to investigate. Fine hand movements had their own place, with babies drawing in cocoa powder, toddlers threading cereal onto spaghetti and older children cutting paper.

Outdoor and Community Life

Large gardens, secure outdoor areas and a purpose-built play area provide room for exploring the natural world. Outdoor learning is an explicit part of the nursery's approach, giving children a setting for movement and discovery beyond indoor activities.

In October 2022, older children used slides and climbing equipment, rode bicycles and played chasing games. Children also practised sharing footballs and waiting for equipment, with sand timers helping to make turns understandable. Physical play and learning to cooperate were connected through ordinary play situations.

Care and Support

Relationships and Communication

Settling starts gradually, with sessions for children and parents to get to know the team. Room changes can follow a birthday, subject to space, or take place at the start of a term or half term. Further settling sessions are offered as needed, and familiar staff accompany children as they begin building relationships in the next room. That continuity gives a change of room some familiar anchors.

In October 2022, staff comforted unsettled babies with stories and sensory toys, while toddlers shared books with adults. Information about children's care and emotional needs passed between rooms. The same month's assessment highlighted two areas needing attention: helping parents extend learning at home and giving children consistently accurate examples of spoken pronunciation. Both matter beyond the nursery day, because parents need usable information and children learn language from what they hear.

Inclusion and Wellbeing

A dedicated SEND team works with families on individual support, and the team structure includes SEN Lead roles. At the October 2022 inspection, Ofsted found that children, including those with SEND, were making good progress. The current support mechanism is collaboration around individual needs; the progress judgement belongs to that inspection.

In October 2022, the nursery employed 14 childcare staff, including 12 with level 3 early years qualifications and one with a level 2 qualification. These describe the team at that time.

Moving towards school includes teacher visits and school-themed role play. This gives children opportunities to become familiar with the next stage through both contact and play, rather than treating the move as a single final event.

Practical Information

Sessions and Attendance

The address is Heartsease Lane, Norwich, NR7 9NT. Opening hours are 8am to 5.30pm, Monday to Friday, across 51 weeks, with a closure between Christmas and New Year.

Morning sessions run from 9am to noon and afternoon sessions from 1pm to 4pm. An early-start session runs from 8am to 9am; lunch sessions and after-session care are also offered. Families can therefore consider a morning or afternoon booking with additional care around it, according to the arrangements they choose.

Visits can be booked, and a contact form provides an enquiry route. Baby sessions continue in school holidays, alongside a separately booked and charged holiday club.

Getting There

The premises are opposite Heartsease, beside Mousehold Health and the ring road. A large onsite car park supports collection and drop-off by car.

Funding and Paid Extras

The nursery offers 15 and 30 hour funding, accepted during term time only and subject to space. Holiday provision is booked and charged separately, so funded attendance and care during school breaks need to be treated as separate arrangements.

A non-refundable registration charge applies to new parents. Current prices come in the nursery's written quotation; the pricing and parent information sets out the session and funding structure.

Children receive snacks in both the morning and afternoon, with different tastes and textures encouraged.

Things to Consider

  • Christian daily life. Children from all backgrounds are welcome, but prayer and Bible stories are part of daily sessions. Consider how that fits your family's preferences.
  • Term-time funding. Funded hours apply during term time, while holiday care is separately booked and charged. Plan school-break care alongside the regular session pattern.
  • Language and learning at home. The October 2022 improvement points concerned pronunciation and helping parents continue learning at home. During a visit, ask how staff now demonstrate those practices and share useful next steps.
  • The complete cost. Sessions can include additional early, lunch and after-session care, and new parents pay a non-refundable registration charge. Ask for a written breakdown covering snacks and non-food consumables as well as the chosen attendance pattern.

The Verdict

Soul Nursery suits families seeking a Christian setting with morning or afternoon attendance, including options to add care around those sessions. Large gardens, gradual settling and clearly described learning stages give its offer substance. The Good judgement from October 2022 supports the quality picture at that date; the associated improvement points make communication with parents and language modelling sensible priorities when assessing the nursery today.

FAQs

Ofsted rated Soul Nursery Good overall on 19 October 2022 and found safeguarding effective. Improvement points concerned support for learning at home and accurate pronunciation when modelling language.

Children can attend from 3 months to 5 years. Its curriculum stages are Lion Cubs for 0–2 years, Jaguars for 2–3 years, Zebras for age 3 and Giraffes for 3–4 years.

Prayer and Bible stories form part of daily sessions. Children from all backgrounds are welcome, and learning follows the EYFS through play and age-related goals.

It offers 15 and 30 hour funding, subject to space, during term time only. Holiday care is separately booked and charged.

Morning sessions run from 9am to noon, afternoon sessions from 1pm to 4pm and early-start sessions from 8am to 9am. Lunch sessions and after-session care are also offered.

Opening Hours

Fri
08:00-17:30
Mon
08:00-17:30
Tue
08:00-17:30
Thu
08:00-17:30
Wed
08:00-17:30
Opening schedule
Open all year
Full days
Available
Half-day sessions
Offered

Closed: Bank Holidays & 1 week at Christmas

Contact Information

Get in touch with the nursery directly

Heartsease Lane, Norwich, NR7 9NT

Ofsted Inspection

Inspection outcome and judgement breakdown

7/10

FMS Inspection Score

Good

Based on 4 subcategory ratings

Official Ofsted Grade

Good

Inspected: 19 October 2022

Safeguarding: Yes

Inspection History

19 Oct 2022Most recent full inspectionGood
23 Jan 2017Previous full inspectionGood
5 Nov 2013Earlier full inspectionGood

Inspection Judgements

Quality of education

Good

Behaviour and attitudes

Good

Personal development

Good

Effectiveness of leadership and management

Good

Disclaimer: The FMS Inspection Score is an independent analysis by FindMySchool. It is not endorsed by or affiliated with Ofsted. Always refer to the official Ofsted report for the full picture of a setting’s inspection outcome.

Disclaimer

Information on this page is compiled, analysed, and processed from publicly available sources including Ofsted early years registration and inspection data, local authority records, and the setting’s own published material.

FMS Inspection Scores and any assessment on this page are derived from that data using our own methodologies. They are our independent analysis and are not official Ofsted ratings or standings.

While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. Places, opening arrangements, session patterns, funding eligibility, and fees change without notice, and the nursery and/or local authority should be contacted directly to verify any details before making decisions.

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