Day nursery

Smiles Nursery, Billingham

The Hereford, Hereford Terrace, Billingham, TS23 4AA·Stockton-on-Tees council·Ofsted URN: EY539912
Full day care
2 months to 5 years
65 places
18 childcare staff
Registered 24 Oct 2016
Early Years Register, Compulsory Childcare Register
FMS Inspection Score
Good
7/10
Nursery official?Claim Profile

Last reviewed: October 2026 · Inspection data and key information above update regularly, however, this review below is refreshed bi-annually and may not reflect recent changes. Contact the nursery directly to confirm current arrangements. If you spot anything outdated or inaccurate, please let us know.

Smiles Nursery, Billingham

At a Glance

Community experiences give Smiles Nursery, Billingham its character: library outings, a lending library and learning about Remembrance Day featured in December 2023. These connected children's activities with life beyond the nursery.

Ofsted judged the nursery Good on 5 December 2023. It has capacity for 65 children, with accepted ages from 2 to 60 months. The practical base is The Hereford, Hereford Terrace, Billingham, TS23 4AA.

The Nursery Experience

The early years foundation stage sets the framework for children's learning, development and care: play and everyday experiences support language, physical skills and relationships.

In December 2023, babies explored foam and ice, toddlers practised handling tweezers, and older children painted patterns with small brushes. Activities drew on children's interests and developmental stages, giving different ages concrete ways to practise coordination and sustain attention.

Community learning extended to the town, an airport visit and visiting fire officers. Remembrance Day introduced a shared commemoration, while the lending library let children borrow books for family reading. Mathematical conversations included animal sizes and shapes.

Language teaching was less consistent. Preschool group activities encouraged descriptive vocabulary, but some practitioners needed further training; babies did not consistently hear simple words modelled, and closed questions restricted opportunities for longer answers. Outdoor play happened daily, although teaching outside did not consistently stretch learning across the curriculum.

Care and Support

At the December 2023 inspection, Ofsted found safeguarding effective and support for children with special educational needs and/or disabilities effective, with teaching directed towards individual goals and coordination with other professionals.

In December 2023, children turned to their key person for comfort and stayed nearby during activities. Staff demonstrated manners, encouraged persistence and recognised kindness. Those everyday interactions helped children practise getting along and trying again.

Health routines included toothbrushing each day, handwashing and growing independence with toileting. Staff also discussed road safety and supervised toddlers using scissors. The manager supported staff through training and regular supervision, alongside attention to their wellbeing.

Practical Information

Opening hours are 7.30am to 6pm, Monday to Friday. The nursery operates throughout the year and closes on bank holidays. Its address is The Hereford, Hereford Terrace, Billingham, TS23 4AA.

In December 2023, the nursery provided funded early education for children aged two, three and four. That is a dated participation statement rather than a promise of a funded place today.

Things to Consider

  • Language teaching. December 2023 findings identified uneven support for vocabulary and conversation. On a visit, ask how staff training now translates into exchanges with babies and older children.
  • Learning outdoors. Daily outdoor play in December 2023 did not consistently provide enough educational challenge. Ask how outdoor activities now extend children's learning.
  • Attendance and funding. The opening window spans the working day. Ask which booking patterns and funded arrangements would fit your child's attendance.

The Verdict

Smiles suits families who value community experiences and books shared between nursery and home. Its Good judgement from December 2023 provides a positive inspection position, balanced by specific improvements needed in language teaching and outdoor learning. The year-round opening pattern also matters for families planning childcare around work.

FAQs

Ofsted judged it Good on 5 December 2023. Improvements were required in consistent language teaching and the educational challenge of outdoor activities.

The accepted age range is 2 to 60 months, with capacity for 65 children in total.

In December 2023, children borrowed books through a lending library, explored the local community and learned about Remembrance Day. Babies also explored ice and foam.

In December 2023, it provided funded early education for two-, three- and four-year-olds. This describes participation at that time.

The nursery opens Monday to Friday from 7.30am to 6pm, throughout the year, with bank holiday closures.

Opening Hours

Fri
07:30-18:00
Mon
07:30-18:00
Tue
07:30-18:00
Thu
07:30-18:00
Wed
07:30-18:00
Opening schedule
Open all year
Full days
Available
Half-day sessions
Offered

Closed: Bank Holidays

Contact Information

Get in touch with the nursery directly

The Hereford, Hereford Terrace, Billingham, TS23 4AA

Manager

Maxine Leech (Manager)

Owner

Smiles North East Ltd

Ofsted Inspection

Inspection outcome and judgement breakdown

7/10

FMS Inspection Score

Good

Based on 4 subcategory ratings

Official Ofsted Grade

Good

Inspected: 5 December 2023

Safeguarding: Yes

Inspection History

5 Dec 2023Most recent full inspectionGood
18 Apr 2018Previous full inspectionGood

Inspection Judgements

Quality of education

Good

Behaviour and attitudes

Good

Personal development

Good

Effectiveness of leadership and management

Good

Disclaimer: The FMS Inspection Score is an independent analysis by FindMySchool. It is not endorsed by or affiliated with Ofsted. Always refer to the official Ofsted report for the full picture of a setting’s inspection outcome.

Disclaimer

Information on this page is compiled, analysed, and processed from publicly available sources including Ofsted early years registration and inspection data, local authority records, and the setting’s own published material.

FMS Inspection Scores and any assessment on this page are derived from that data using our own methodologies. They are our independent analysis and are not official Ofsted ratings or standings.

While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. Places, opening arrangements, session patterns, funding eligibility, and fees change without notice, and the nursery and/or local authority should be contacted directly to verify any details before making decisions.

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