Day nursery

Alphabet City Day Nursery Highfields

Alphabet City Day Nursery Ltd, Highfield, Sherborne Road, Basingstoke, RG21 5TG·Hampshire council·Ofsted URN: EY350884
Full day care
3 months to 5 years
60 places
22 childcare staff
Registered 10 May 2007
Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register
FMS Inspection Score
Good
7/10
Nursery official?Claim Profile

Last reviewed: October 2026 · Inspection data and key information above update regularly, however, this review below is refreshed bi-annually and may not reflect recent changes. Contact the nursery directly to confirm current arrangements. If you spot anything outdated or inaccurate, please let us know.

Alphabet City Day Nursery Highfields

At a Glance

A Castle, a Mud Kitchen and gardens attached to each room give Highfields a strong outdoor identity. Set within the grounds of a Victorian house on Sherborne Road in Basingstoke, this nursery combines space for energetic play with separate environments for successive stages of early childhood. Its own parent car park adds a practical advantage near the town centre.

Highfields has 60 places in total across the nursery. It accepts children from 3 months to 5 years. At its 12 May 2025 inspection, Ofsted rated the nursery Good, judged safeguarding effective and found that children with special educational needs and/or disabilities made good progress through targeted support and work with external professionals. That gives families a positive dated assessment, alongside a specific teaching improvement to weigh.

Regular attendance requires three days weekly; ad-hoc days and half-days also feature.

The Nursery Experience

Rooms and Ages

Rooms span two floors, with a shared garden and fenced, sheltered outdoor areas for each room. Children can move between indoor and outdoor play, using walkers, scooters and bikes to practise movement.

The Babies stage starts at 3 months, with its upper age expressed as 15/19 months; painting, singing and exploration with water, sand and spaghetti introduce different textures and ways to communicate. Wobblers, for 15 to 24 months, keeps those experiences while adding more structure. These overlapping stages make the timing of a room move a useful subject for a visit.

In Toddlers, for 24 to 36 months, imaginative play and themed art sit alongside early number and word recognition, with each child having a drawer for their creations. Preschool, for children aged 3 to 5, uses small-group listening games, phonics and number activities, alongside daily music and movement. The emphasis shifts towards participating in a group while continuing to learn through play.

Learning and Activities

The Early Years Foundation Stage provides the framework for learning and care: children develop language, physical skills and relationships through play, alongside early literacy, mathematics, creative expression and understanding their surroundings. At Highfields, parents contribute children's interests and hobbies to help shape activities. Daily observations of children's learning are recorded in their online journal.

Grow Active, Curveball and Little sporty stars visit across Monday, Wednesday and Thursday. Their fitness and nutrition activities serve children from 18 months to five years, using games to explore healthy habits while practising movement, coordination, colours and numbers. This adds organised physical activity to the opportunities children already have in the garden.

In May 2025, babies played outdoors with push-along toys; older children built, drew and played pretend. Signs, pictures and repeated vocabulary supported communication, while stories and singing sustained attention.

In May 2025, staff were asked to strengthen their language examples and questioning so that children had more opportunities to think deeply and solve problems. Less-confident children were not consistently stretched, and thinking time could be insufficient. This is a precise limitation within the positive overall assessment, with a clear implication for families whose children need encouragement to contribute.

Outdoor and Community Life

A Castle, swings and an Obstacle course support active play in the enclosed garden. The Construction area with sandpit and Mud Kitchen with table and chairs make space for building and pretend play too.

In May 2025, children explored outdoors daily, examining small creatures with magnifying glasses and experimenting with sand and water. Community experiences included buying snack produce at a fruit and vegetable stall and visiting a local church. Fundraising and collections supported a food bank, a hospital toy collection and a firefighters' charity, bringing practical examples of helping others into nursery life.

Care and Support

Relationships and Communication

A key person supports each child in Babies and Wobblers, with daily diaries and progress updates helping parents follow their development. Before babies start, staff gather information about feeding and sleep routines, then document these during nursery care. Conversations about weaning connect home routines with the child's experience at nursery.

Tapestry, the online learning journal, brings together photographs, videos and observations of children's experiences. Parents can view entries and add their own comments or media. That creates a two-way account of development: interests and milestones from home can sit alongside what practitioners notice during the nursery day.

In May 2025, home-learning packs extended activities beyond nursery, while staff included families' individual celebrations throughout the year.

Inclusion and Wellbeing

Children who still need a daytime nap in Toddlers can rest on mattresses with bedding supplied by the nursery. Potty training forms part of that stage too. These practical arrangements recognise that greater independence and a continuing need for rest can sit alongside one another.

Bell-controlled access, sign-in and sign-out procedures, and passwords for third-party collection structure security. The team has first-aid training and continuing in-house development.

Medication normally requires a prescription and parents' written permission, with administration recorded and acknowledged by parents. If a child becomes ill, staff contact a parent or another designated adult. This makes responsibility and communication explicit when a child needs care beyond the ordinary routine.

A nursery cook prepares lunch from fresh ingredients each day, with breakfast, snacks and afternoon tea also provided. The nursery's food policy accommodates allergies and dietary preferences, so affected families should discuss current practice as part of their visit.

Practical Information

Sessions and Attendance

Highfields opens Monday to Friday, from 8am to 6pm, at Highfield, Sherborne Road, Basingstoke, RG21 5TG. It operates across the year, closing for bank holidays and the week between Christmas and New Year. Those closures matter for families arranging continuous childcare alongside work.

Regular attendance requires at least three days weekly, with priority for longer attendance. Ad-hoc days and half-days provide additional booking patterns.

The online form accepts tour bookings and admission enquiries for Highfields. A non-refundable joining payment covers five settling-in sessions.

Getting There

Parents have a nursery car park for collection and drop-off. Highfields is less than a five-minute walk from Basingstoke town centre, train, and bus station, offering a practical option for families combining childcare with public transport.

Funding and Paid Extras

Government-funded childcare is offered from 9 months for eligible children, with universal and extended funding for children aged 3 and over. Funding is stretched only: 570 or 1140 annual Stretched funding hours, allocated as 22 or 11 hours over 51 weeks and 18 or 9 hours for one week. Eligibility begins in the term after the child's birthday, subject to the relevant funding criteria.

Private fees include food, baking, yoga, organised trips and supplies such as craft materials and sun cream; families provide essential baby items, including nappies and wipes. For funded attendance, a separate meals-and-consumables charge applies to 3-year-olds attending three or four days weekly, while the nursery absorbs that cost for 3-year-olds attending five days and for other age groups. The distinction matters more than a headline hourly price.

Current prices come in the nursery's written quotation; its fees and funding page explains the charges. Fees continue during children's holidays, sickness, bank holidays and the Christmas closure, so budgets need to cover those periods.

Things to Consider

  • Three-day commitment. Regular attendance requires at least three days a week, although ad-hoc half-days also feature. During a visit, discuss how the regular pattern and any additional shorter attendance would fit your week.
  • Room moves for babies. The Babies stage's upper age is expressed as 15/19 months, overlapping with Wobblers. Ask how development and daily routines determine the move between them.
  • Thinking time. In May 2025, less-confident children did not consistently receive enough challenge or time to develop their ideas. Ask how staff now draw quieter children into conversation and extend their problem-solving.
  • Funding and food needs. The funded meals-and-consumables charge depends on age and attendance pattern. Review that condition alongside the items supplied from home, and confirm current allergy arrangements where relevant.

The Verdict

Highfields suits families arranging regular attendance of three or more days, or ad-hoc full days and half-days. Room-linked gardens, visiting fitness providers and two-way learning journals give it practical appeal.

The May 2025 Good judgement sits alongside a specific recommendation to improve questioning and thinking time for less-confident children. That teaching limitation deserves weight alongside the outdoor spaces and communication with home.

FAQs

Ofsted rated it Good on 12 May 2025 and judged safeguarding effective. The improvement priority was stronger language modelling and questioning to extend children's thinking and problem-solving.

It accepts children from 3 months to 5 years. Its rooms are Babies, Wobblers, Toddlers and Preschool, with activities adapted as children develop.

Grow Active, Curveball and Little sporty stars provide fitness and nutrition games for children from 18 months to five years. Room-linked gardens and a shared outdoor area support movement, construction and imaginative play.

Yes, for eligible children from 9 months, using stretched funding only. Universal and extended funding are offered for children aged 3 and over. A separate meals-and-consumables charge applies to funded 3-year-olds attending three or four days weekly, but is absorbed for those attending five days and for other age groups.

Regular attendance requires at least three days a week. Ad-hoc days and half-days also feature. Opening hours are 8am to 6pm, Monday to Friday, with bank holiday and Christmas closures.

Opening Hours

Fri
08:00-18:00
Mon
08:00-18:00
Tue
08:00-18:00
Thu
08:00-18:00
Wed
08:00-18:00
Opening schedule
Open all year
Full days
Available
Half-day sessions
Offered

Closed: Bank Holidays & Christmas

Contact Information

Get in touch with the nursery directly

Alphabet City Day Nursery Ltd, Highfield, Sherborne Road, Basingstoke, RG21 5TG

Manager

Emma Agozzino (Manager)

Owner

Alphabet City Day Nursery Ltd

Ofsted Inspection

Inspection outcome and judgement breakdown

7/10

FMS Inspection Score

Good

Based on 4 subcategory ratings

Official Ofsted Grade

Good

Inspected: 12 May 2025

Safeguarding: Yes

Inspection History

12 May 2025Most recent full inspectionGood
15 Aug 2019Previous full inspectionGood
5 Jan 2015Earlier full inspectionOutstanding

Inspection Judgements

Quality of education

Good

Behaviour and attitudes

Good

Personal development

Good

Effectiveness of leadership and management

Good

Disclaimer: The FMS Inspection Score is an independent analysis by FindMySchool. It is not endorsed by or affiliated with Ofsted. Always refer to the official Ofsted report for the full picture of a setting’s inspection outcome.

Disclaimer

Information on this page is compiled, analysed, and processed from publicly available sources including Ofsted early years registration and inspection data, local authority records, and the setting’s own published material.

FMS Inspection Scores and any assessment on this page are derived from that data using our own methodologies. They are our independent analysis and are not official Ofsted ratings or standings.

While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. Places, opening arrangements, session patterns, funding eligibility, and fees change without notice, and the nursery and/or local authority should be contacted directly to verify any details before making decisions.

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