Day nursery

Tic-toc Day Nursery

11-13 Chiswick High Road, Chiswick, W4 2ND·Hounslow council·Ofsted URN: EY388255
Full day care
3 months to 5 years
55 places
16 childcare staff
Registered 21 Jan 2009
Early Years Register, Compulsory Childcare Register
FMS Inspection Score
Good
7/10
Nursery official?Claim Profile

Last reviewed: October 2026 · Inspection data and key information above update regularly, however, this review below is refreshed bi-annually and may not reflect recent changes. Contact the nursery directly to confirm current arrangements. If you spot anything outdated or inaccurate, please let us know.

Tic-toc Day Nursery

At a Glance

Stories, early independence and care shaped around individual children give Tic-toc Day Nursery its character. This Chiswick setting takes children from 3 months to 5 years and has 55 places in total. Its four stages, from Baby Room to Nursery Class, give families a useful picture of how provision changes as children grow.

At its February 2026 inspection, Ofsted judged all six assessed areas to be at the Expected standard and safeguarding standards to be met, with personalised learning supporting progress, including for children with SEND. This is a report-card judgement rather than an overall grade. The detail matters more than a label: language, practical mathematics and increasing independence feature in the account, alongside work still needed to make staff interactions and the sharing of teaching strategies more consistent.

Opening hours are 8am to 6pm, Monday to Friday. Funded childcare is offered subject to the relevant eligibility conditions.

The Nursery Experience

Rooms and Ages

Baby Room, Toddler Room, Preschool Room and Nursery Class organise the nursery into successive stages. The overall age range extends from early infancy to the years before school, so families can consider continuity across several stages rather than just the first room their child will join.

In February 2026, babies practised crawling, standing with support and walking. These were practical opportunities to build strength and movement. Across the setting, children also practised dressing and feeding themselves and choosing learning equipment, making independence part of ordinary routines rather than a separate activity.

Learning and Activities

The EYFS (Early Years Foundation Stage) provides the framework for learning, development and care: activities support different aspects of children's development, with plans taking account of their interests and needs. Here, that means adapting the day to individual children rather than expecting everyone to learn in the same way.

In February 2026, stories supplied several routes into language. Children listened, explored sounds and acted out familiar tales; shared reading also involved retelling events in sequence. That connects listening with speaking and gives children ways to use new words beyond simply repeating them.

Mathematics had a practical shape that February. Toddlers explored measurement outdoors, while older children worked with shapes and patterns. These examples bring mathematical ideas into activities children can handle and discuss. The curriculum's next steps were equally specific: develop a more consistent sequence for early reading and strengthen conversations between adults and children throughout the day.

Outdoor and Community Life

Daily outdoor access formed part of children's routines in February 2026. The outdoor area was also used for learning, including the toddlers' measuring activity. Physical activity therefore sat alongside exploration and mathematical thinking, rather than being confined to a break between indoor activities.

Care and Support

Care routines give this nursery much of its practical interest. In February 2026, staff and parents worked together on babies' sleeping habits and changes to bottle-feeding and weaning. Taking family circumstances into account makes these routines relevant to the individual baby, especially when home and nursery care need to fit together.

Emotional development was also part of the day that February. Toddlers were encouraged to talk about feelings; mindfulness activities gave children time to reflect, while older children used yoga and exercise as ways to manage emotions. Staff intervened when children struggled with feelings and taught listening, attention and consideration for others. Leaders were still developing how these approaches continued as children moved between rooms. In February 2026, leaders were also working on adapting welfare policies as children's needs changed.

At the February 2026 inspection, Ofsted found that staff identified learning barriers promptly and used specialist advice to support children's targets, while leaders needed to spread effective SEND strategies more consistently across the nursery. Speech therapists and educational psychologists were among the professionals involved where appropriate. In February 2026, visual prompts helped with instructions and vocabulary, and care approaches were adapted for children learning to use the toilet.

The staff team includes nursery officers holding qualifications from NVQ 2 to NVQ 6 or equivalent, alongside nursery assistants. Membership of the Early Years Child Development Programme provides training in existing skills and new practice. This gives a concrete account of staff development rather than relying on a general promise about training.

An on-site chef cooks daily, with food for special dietary needs prepared separately. This arrangement makes dietary preparation part of the nursery kitchen's work.

Practical Information

Sessions and Attendance

The address is 11-13 Chiswick High Road, Chiswick, London, W4 2ND. The nursery opens between 8am and 6pm on weekdays and operates across the year, with bank holiday and Christmas/New Year closures. Those hours describe the operating day; families should distinguish them from the attendance pattern they intend to book.

Enquiries can be made by telephone on 020 8748 5888, through the contact form or by email at tictocnursery@heathfieldhouse.co.uk. Visits can be arranged through the nursery.

Funding and Paid Extras

The funded offer includes 15 hours for children aged 3 and 4, and 30 hours where eligibility conditions are met. It also includes 15 hours a week for eligible parents of children aged 9 months to 2 years. These are separate age and eligibility descriptions, so the relevant offer depends on the child's circumstances. Current prices come in the nursery's written quotation.

Things to Consider

  • Consistency between rooms. February 2026 development priorities included sharing learning strategies and improving the consistency of adult-child interactions. On a visit, ask how staff carry an individual child's learning and support approaches into the next room.
  • Christmas arrangements. Closure information gives both three days over Christmas and New Year and a week over Christmas. Confirm the exact dates before fitting childcare around work commitments.
  • The funded booking package. The offer spans several age and eligibility groups. Ask which attendance pattern applies to your child and how meals and consumables fit into the written quotation.

The Verdict

Tic-toc suits families seeking continuity from infancy through the preschool years, with weekday care across the year. Its room structure and individualised care routines are useful practical strengths. The February 2026 picture includes story-based language work, hands-on mathematics and specialist input for children needing additional support. The balancing point is consistency: effective strategies and adult-child conversations still needed to be embedded more evenly across the setting.

FAQs

At its February 2026 inspection, Ofsted assessed all six areas at the Expected standard and found safeguarding standards met. The report card does not give an overall grade.

Children attend from 3 months to 5 years. The rooms are Baby Room, Toddler Room, Preschool Room and Nursery Class.

The EYFS guides learning, development and care. In February 2026, activities included story retelling, role play, outdoor measurement and work with patterns and shapes.

Yes. Its offer includes 15 hours for children aged 3 and 4, 30 hours subject to eligibility, and 15 hours a week for eligible parents of children aged 9 months to 2 years.

An on-site chef prepares meals daily. Food for children with special dietary requirements is prepared separately.

Opening Hours

Fri
08:00-18:00
Mon
08:00-18:00
Tue
08:00-18:00
Thu
08:00-18:00
Wed
08:00-18:00
Opening schedule
Open all year
Full days
Available

Closed: Bank Holidays, Christmas & New Year

Contact Information

Get in touch with the nursery directly

11-13 Chiswick High Road, Chiswick, W4 2ND

Manager

Kate Duffy (Manager)

Ofsted Inspection

Inspection outcome and judgement breakdown

7/10

FMS Inspection Score

Good

Based on 6 subcategory ratings

Ofsted Report Card

No single overall grade under the current framework

Inspected: 10 February 2026

Safeguarding standards met

Inspection History

10 Feb 2026Most recent full inspectionReport card: area judgements, no single overall grade
20 Feb 2020Previous full inspectionGood
29 Jan 2016Earlier full inspectionOutstanding
11 Mar 2010Earlier full inspectionOutstanding

Inspection Judgements

Inclusion

Expected standard

Achievement

Expected standard

Behaviour, attitudes and establishing routines

Expected standard

Children's welfare and wellbeing

Expected standard

Curriculum and teaching

Expected standard

Leadership and governance

Expected standard

Disclaimer: The FMS Inspection Score is an independent analysis by FindMySchool. It is not endorsed by or affiliated with Ofsted. Always refer to the official Ofsted report for the full picture of a setting’s inspection outcome.

Disclaimer

Information on this page is compiled, analysed, and processed from publicly available sources including Ofsted early years registration and inspection data, local authority records, and the setting’s own published material.

FMS Inspection Scores and any assessment on this page are derived from that data using our own methodologies. They are our independent analysis and are not official Ofsted ratings or standings.

While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. Places, opening arrangements, session patterns, funding eligibility, and fees change without notice, and the nursery and/or local authority should be contacted directly to verify any details before making decisions.

FindMySchool does not endorse any particular nursery, and scores reflect specific inspection evidence rather than overall quality.

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